SMC Renault - SMC Renault Testimonials
Here is a small selection of what our happy customers say about SMC Renault
Sales
18/06/08 Mark Edwards-Longhurst (Guildford)
I recently picked up my new Clio and I was served by Mark. I would just like to commend Mark on his friendliness, efficiency, his way of explaining things so they are easy to understand and his overall attitude.
I am pleased to say he made the process of buying my car so easy and uncomplicated. He is a great asset within your team. I will now be recommending SMC Peasmarsh to all of my friends, colleagues and family members.
Miss.L.Gillett (Guildford)
12/01/07 Rob Newman (Guildford)
Thank you very much for all your care and attention over my recent purchase of the Megane Sport Tourer. I am absolutely delighted with it and it was almost as though it was waiting for me to be collected. I valued both your and your assistant’s attention to detail and patience in trying to explain to this old buffer all the electronic wizardry. I am slowly getting the hang of it.
You gave a great service and should be in line for promotion soon!
Rev Canon.C.N.Nicholson (Cranleigh)
09/07/2007 Steve Kerslake (Weybridge)
He was patient, friendly and helpful and for the first time for many years, she was happy with the whole process of buying a car. It was very much appreciated, would pass on our thanks to Steve. She says that she won’t leave it quite so long before she buys her next car.
Mr.B.Preston (West Molesey)
20/07/2007 Justin Flint (Weybridge)
Dear Mr Lawrence
I recently purchased a Renault Scenic from SMC Weybridge and I would like it to be known that Justin Flint was extremely helpful in all negotiations in respect of our purchase, nothing was too much trouble for him and it was appreciated.
Mr & Mrs Currie (Nottingham)
27/11/2006 John Walton (Woking)
Aftersales
11/12/07 Gavin Barnes (Woking)
Dear Gavin
Thank you so much for your help after my car got stuck in a ditch. The mechanic who checked my car was very helpful. Please thank him for me.
Agnes Soysa
11/12/07 Steve Kerslake/Wendy Mullen (Weybridge Sales and Service)
My name is Tony Brandon and I recently obtained a new Renault scenic via Steve Kerslake at the Weybridge showroom.
It’s taken me a while but I wanted to let you know how fantastic Steve was. His customer service really was second to none: attentive, polite and an absolute pleasure to deal with. This is my fourth Renault from Renault at Weybridge and I can sincerely say this was the easiest and most stress free business I have done.
What with the superb Wendy on your service desk (who in truth is the reason I continue to return to Renault) you have a great team and I will continue to return to them in three years time.
Regards
Tony Brandon
17/10/07 Woking Service Department
Dear Sir/Madam
I would like to comment on the excellent service which I have consistently received from your Wych Hill branch. I have now brought my car here for services, repairs, and breakdown. I have been fully informed in a courteous way and throughout the process and have received a prompt service.
From the front greeting to my free lift back to the garage I have been given respect and excellent service. Thank you.
Dr.L.Conner
11/01/07 Service Department (Woking)
Dear Mr Kimber
It is very easy to put in letters of complaint, but we sometimes forget to give praise in the same way, so this is to commend your Service Department from David Ely on the front desk, to your mechanics behind the scenes for their courteous and helpful attitude, it makes having the car serviced a far less onerous task !
Well done to one and all.
Carol Wilson
09/09/06 - Service Dept (Weybridge)
Dear Mr Golding
I recently had my car serviced by your company and would like to thank you for how it was carried out, from the booking of the car in, to the collection and return of it.
I received nothing but efficiency and courtesy and I would be happy to recommend you to anybody.
I wish you success from taking over from Herds.
Mrs. G (Weybridge)
07/08/06 - Mark Jones (Weybridge)
I had occaision recently to bring my Renault Laguna to your Weybridge branch with a problem of water discharging from the air conditioning unit into the car. The problem was covered by warranty, but bearing in mind that you only acquired the dealership a few months ago, I would like to thank your staff and your Service Mmanager, Mark in particular, for the efficient and courteous way the matter was dealt with. I was kept informed of progress and problems at all stages and the car was delivered back to my home on completion.
Mr. M (Shepperton)
All of these letters are available to view upon request.
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